The report presents 2023 Research findings of the Fintech & Insurtech Observatory, from the evolution of the Fintech & Insurtech startup ecosystem, to the impact of Generative AI in the financial and insurance sector, to changes in customer requirements and in the evolution of distribution channels. Aiming to go beyond the usual "buzzwords," the Observatory has also promoted several concrete projects, helping to build the future of innovation in this sector.
• How is the finance and insurance industry evolving in terms of Open Finance & Insurance, Embedded, Baas, and Composable banking?
• What are the 2023 figures of the Fintech & Insurtech startup ecosystem?
• How will artificial intelligence and Generative AI impact the financial and insurance industry?
• How are customer needs and wishes (retail and business) evolving amid traditional and innovative channels?
1. Introduction
2. Fintech & Insurtech startups, opportunities, and barriers
3. GenAI & Finance: banking, insurance, and other service
4. Are clients ready for 100% digital banking or insurance?
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