Fintech & Digital Finance, which model for Italy?

Digitalization has brought compelling and substantial change to the world of banking and finance, changes that have been happening for over a decade already, with consequences that we still cannot fully comprehend on all fronts, such as the decline in the use of cash, the reduction in the number of bank branches and their staff, the role of new channels for communicating with clients, and the digitalisation of banking and financial activity.
The digitalisation of the financial system is not, therefore, something that has just come along in the past few years: so why dedicate an Observatory to the topic? The reason lies partly in the profound changes to financial and banking business models, where information has become not just the data behind every service offered, but frequently it is a true source of competitive advantage, and the speed at which these change forces are emerging, including a continuous redrawing of the lines of competition.
The Fintech & Insurtech Observatory has set itself the objective of defining and studying the main internal and external digital pressures that are significantly changing financial institutions, and banks in particular.