Omnichannel Customer Experience: Breaking Silos through AI & Employee Engagement

Free Event Workshop Omnichannel Customer Experience 16 July 2024

L’evento è concluso. La registrazione sarà disponibile nei prossimi giorni nella sezione Webinar On Demand.

What you will learn

The customer-centric and omnichannel transformation is becoming an increasingly important competitive lever for companies. The first international event hosted by the Omnichannel Customer Experience Observatory (OCX) of the Politecnico di Milano aims to lay the foundations for this transformation. On one hand, the event highlights the importance of the human factor, employee engagement, and change management in breaking down organizational silos. On the other hand, it delves into the role of data and technology and supporting trends, such as AI, in implementing OCX projects.

The event will start at 4.00pm CEST.
The agenda will be finalized in the coming weeks.

We are here to provide information and assistance

Martina Vertemati

Purchasing & Subscriptions From Monday to Friday, 09 - 18

800 033 715

martina.vertemati@osservatori.net

Alessia Barone

Customer Support From Monday to Friday, 09 - 18

800 033 727

supporto@osservatori.net

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